Perform field service jobs as assigned and ensure that job execution results in customer satisfaction as well as in compliance with all safety standards.
· Perform assigned field service jobs and/or according to maintenance schedule in a timely manner and submit complete documentation to Service Planner to ensure of daily service tasks to customers' satisfaction and in meeting department's sales targets.
· Complete and submit service reports timely to department's coordinator for capturing of man hours and travelling hours into SAP for analysis as and when required.
· Conduct testing and equipment failure analysis on customers' equipment in order to improve and stabilize equipment performance during service tasks assigned. Make recommendations for parts whenever necessary.
· Maintain allocated service tools and all Personal Protective Equipment (PPE) issued in accordance to required EHS standards and company policies.
· Maintain the upkeep of service facilities and service vehicles according to 5S standards and recommend repair and servicing as and when required.
· Participate in periodic service and safety training as scheduled to ensure constant update of product knowledge as well as to meet industry's EHS statutory requirements in carrying out related field activities.
Male, age 27-35 years.
Graduated from a vocational certificate or diploma program.
Ability to travel up to 75% as needed.
Valid driver’s license with a clean driving record.
Working knowledge of general electrical and mechanical concepts.
Strong mechanical aptitude.
Ability to work independently and as a productive team member.
Must not have a fear of heights.
Manual dexterity required for crane inspection and repair, including Automation car parking system
Must wear required PPE, including safety glasses, gloves, hearing protection, and fall protection.
Experience: Previous experience operating heavy machinery or specialized crane experience (Forklift, boom lift, Automation car parking).
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